Fulfillment Policy for Dino's Digital
At Dino's Digital, we are committed to providing high-quality digital marketing services, including SEO, paid media, and digital strategy. To ensure transparency and build trust with our clients, we have outlined our key policies below regarding service delivery, cancellations, and refunds.
Service Description
We offer a range of digital marketing services, including but not limited to:
-
Search Engine Optimization (SEO): Optimizing your website to improve organic search rankings.
-
Paid Media Management: Creating and managing PPC (pay-per-click) campaigns to generate leads and drive traffic.
-
Digital Strategy: Comprehensive planning for your brand's online presence, including growth and lead generation strategies.
Purchase Currency
All prices listed on our website and in invoices are in USD (United States Dollar). For international clients, currency conversion may apply, depending on your financial institution's rates.
Customer Service Contact Information
If you have any questions or need assistance, our team is here to help. You can reach us via:
-
Email: dean@dinosdigital.com
-
Phone: (212) 791-9445
Refund Policy
Refunds are available under the following conditions:
-
Project Cancellation: If you decide to cancel a project before work begins, a full refund will be issued. Once the project has started, refunds will be provided based on the percentage of work completed.
-
Non-Satisfaction: If you are unsatisfied with the results of our services, please contact us within 14 days of delivery. We will work with you to address any issues and, if necessary, provide a partial refund based on the scope of work.
Service Delivery & Cancellation Policy
-
Service Fulfillment: After a service purchase, we will provide an estimated timeline for deliverables. Milestones and project timelines will be communicated and updated regularly.
-
Cancellations: Clients may cancel ongoing monthly services (such as SEO retainers) with 30 days' notice. Cancellations for one-time projects must be requested prior to the start of work.
Legal and Export Restrictions
Our services comply with international and U.S. laws. There are no known legal or export restrictions applicable to our services. However, if you believe your location has specific restrictions, please contact us before purchasing.
Privacy Policy
We take data protection seriously. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
Business Address
Dino's Digital
10 Park Ave # 24f,
New York, NY
1001